 Robust, Enterprise-Grade CRM
LongJump is a secure, reliable platform that delivers high availability, robust features, all at an highly affordable investment. You can trust that your data is protected, that downtime is minimalized, and you and your business are getting real value. Over 250 businesses from small to large enterprises rely on this platform and its experienced support team for their daily sales operations and customer relationship management needs.
High Availability Infrastructure
LongJump is hosted within a world-class, state-of-the-art SAS 70 Type II compliant data center. With multiple locations and servers, data is mirrored in real-time and backed up nightly to server and tape. Failover servers provide backup access during disaster recovery. And as our LongJump's customer base grows, we can upgrade or provision additional servers to meet the increased demand in less than 24 hours.
Security Features
LongJump is built on a true multitenant Software-as-a-Service architecture, ensuring that your data can never be accessed by another account. Within the application, administrators can control granular access to data by creating roles and teams and assigning them to users. Administrators also have access to an audit log for all major operations to identify who did what. Users have access to a convenient recycle bin that maintains their data that has been recently deleted. Customers can also make a weekly backup of their files in CSV format.
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Responsive Reliability
All software on LongJump is fully tested before release, but unlike "packaged" software, we can fix most critical issues in a matter of minutes. This allows for an on-demand experience where your team can get new features and functionality, without bearing the cost of upgrading.
Proven Technology
Our architectural platform was introduced in 2003 to support the media industry's CRM needs. Since then, it has grown its customer base at over 100% every year. LongJump's CRM is relied upon to drive sales at the enterprise level as well as the SMB level and continues to grow to serve industries of all kinds. As a result, it's a platform that has been road-tested, made easier to use, and has the deep functionality today's businesses need.
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