Management Team

Pankaj Malviya - CEO, CTO & Founder

Pankaj has over 16 years of experience in enterprise software product design, development, and implementation of business-critical customer service solutions for Fortune 500 companies including Citicorp, HP, and Veritas. Pankaj was the Engineering Manager and Software Architect with Internet Security start-up - Internet Devices, a breakthrough Silicon Valley startup focused on Web-based centralized data policy management that was later acquired by Alcatel for $180 Million. Most recently, he was the Software Architect at Jareva Technologies, a leader in developing IT automation software. Jareva was purchased by Veritas software for $63 Million.

Prior to this, Pankaj was the key architect at HP. He led a large team in designing and implementing CRM for HP Home Products Division. The solution was successfully implemented across US, EMEA, Australia and Pacific continents. Later, the expertise gathered during HP implementations, laid the foundation for Relationals to provide a flexible and scalable On-Demand CRM platform for integrating customer information and automating sales processes. That platform was later adapted to build LongJump.

Pankaj has 2 patents and 3 pending patents in network security. He holds a degree in Computer Science from G.S. Institute of Technology and Science, India.

Rick McEachern - EVP Business Development and Sales, Co-Founder

Rick heads the LongJump Sales, Channel and Business Development organizations. As an experienced senior executive and entrepreneur with over 23 years of Silicon Valley experience, Rick has a proven track record of building differentiated and successful hardware, software, and services companies. Rick’s expertise includes strategic marketing, business development, product management, channel development, communications and branding.

Prior to LongJump, Rick was Chief Marketing Officer at NES Financial – a leading financial intermediary for the nation’s largest banks. Previously, that, Rick was Chief Marketing Officer at Cendura an application configuration management company (acquired by Computer Associates), Chief Executive Offer and Cofounder at Verbatix, a server discovery and provisioning company, Chief Marketing Officer of Jareva Technologies, a datacenter automation and management company (acquired by Veritas), and President and Chief Operating Officer at Exclaim Technologies, a retail supply chain automation company. Before that, while at Apple Computer for over 11 years, Rick led marketing and product management teams that launched numerous innovative and award-winning products.

Rick holds a BBA and MBA from Baylor University

Uday Shanmugam – Director of Engineering

Uday oversees the development and quality processes for LongJump and manages the software engineering team. He has over 16 years of enterprise software development and design experience in security technologies, network management, embedded systems, banking applications, CRM and transaction processing middleware. He has held senior engineering and software architecture positions in the Security Technologies group at Avaya where he provided lead technical customer relations for Merrill Lynch and Morgan Stanley. Uday was also Engineering Manager with Internet security start-up Internet Devices, a breakthrough venture focused on Web-based centralized data policy management that was later acquired by Alcatel for $180M. Uday has held consulting positions with iFlex focused on large-scale banking applications, banking CRM and transaction processing middleware, whose key customers included Citibank. iFlex was acquired by Oracle for $909M.

Uday holds four patents in the areas of policy based network architecture, database synchronization and high availability processing. He has a BS in Computer Science and Engineering, Pondicherry University, India and an MBA in Finance and Systems, Bharathidasan Institute of Management, India

Derek Cheng – Director of Marketing

Derek leads LongJump's product marketing, communications, lead generation, and PR efforts including engaging direct enteprise customers, ISVs, and the channel. For over 16 years, Derek has filled multiple marketing and communication roles within some of the Silicon Valley's most innovative companies including Blazent (combiner of asset management with web-based business intelligence), Cendura (web-based configuration management productivity tools - acq. by CA), Silicon Gaming (Hollywood production-level video slot machines - acq. by IGT), and Symbol Technologies (WiFi data terminals and networking infrastructure - acq. by Motorola). Derek has also provided the gamut of consulting and marketing creative services for a broad range of clients, including technology stalwarts like IBM and Sun Microsystems.

Most recently at Blazent, Derek's role as the Senior Product Marketing Manager was instrumental in executing marketing and sales support activities that helped grow the business around large, multi-level initiatives to IT service management accounts within EDS and IBM. The results were the most profitable consecutive years ever. Prior to Blazent, Derek helped fuel a sales pipeline of Global 2000 businesses for Cendura using guerrilla-style lead generation and communication activities.

Derek holds a BA in English from San Jose State University.

Janhavi Wagle  – Sr. Manager of Customer Success

Janhavi heads the LongJump team responsible for customer service and advocacy, technical and implementation services, training, and technical support. She has been with the company since 2005, and has provided support in establishing best practices for using the application and platform, interfacing with customers, partners, and ISVs to provide feedback to product development, and acted as the primary point of post-sales support contact for partners, C-level executives, department heads and strategic business stakeholders. Prior to her current role as Senior Manager of Customer Success, Janhavi provided business development and marketing support for the company.

Before LongJump, Janhavi was a marketing coordinator at Harte Hanks, Inc. leading the marketing research team. She was also a Marketing Manager at LG Electronics in India focused on channel development and was a manager of customer advocacy at Metric Consultancy Services.

Janhavi holds an MBA from the University of Pune, India and a BBA from the University of Indore, India.